RPA - The key to increasing efficiency in your company

Robotic Process Automation (RPA) is one of the core technologies in the field of hyperautomation and enables companies to automate repetitive tasks and relieve employees of manual activities. In this article, you will learn what RPA is, how it works and what benefits it offers. You will also find answers to frequently asked questions and practical tips for implementation.

1. What is RPA

Definition and meaning

RPA stands for Robotic Process Automation and describes the use of software bots to automate rule-based and repeatable tasks. These bots imitate human interactions with digital systems, for example when copying data between systems or processing emails.

Why RPA is crucial for companies

Many companies waste valuable resources on repetitive tasks. RPA makes it possible to carry out these activities efficiently and error-free so that employees can focus on value-adding tasks. It is an essential step in remaining competitive and driving digital transformation.

2 How does RPA work

Basic functionality

RPA bots interact with software applications just like a human user:

• They open applications
• They navigate through user interfaces
• Copy, extract and process data
• Execute rule-based actions.

The bots follow clearly defined rules and work on the basis of workflows that they execute repeatedly and precisely.

Examples from practice

Invoice verification and accounting: An RPA bot reads incoming invoices, extracts relevant data and transfers it to an ERP system such as SAP. Errors caused by manual input are eliminated.

Customer onboarding:Automated entry of customer data into CRM systems, verification of documents and generation of confirmation letters.

IT support: Bots solve common IT requests, such as resetting passwords or cleaning up user accounts.

3. What advantages does RPA offer

1. Increase in efficiency

• Bots work around the clock and are significantly faster than humans
• Processes can be completed in minutes instead of hours

2. Cost reduction

• Reduced operating costs due to less manual work
• No error costs due to human input errors.

3. Further strategic advantages

• Scalability: Bots can be scaled quickly if required.
• Compliance: All tasks are executed according to predefined rules, automatically complying with legal requirements
• Employee satisfaction: Employees can focus on strategic tasks instead of monotonous activities.

4. How is RPA implemented

Step-by-step guide to implementation

1. Process survey: Identify repetitive, rule-based processes that take a lot of time.
2. Tool selection: Decide on an RPA tool such as UiPath, Automation Anywhere or Blue Prism.
3. Pilot project: Start with a small, clearly defined process to achieve initial success.
4. Rollout: Scale the solution to other processes.
5. Monitoring: Monitor the performance of the bots and optimize continuously.

Challenges and how to solve them

• Unclear processes: Lunatec offers process discovery workshops with guaranteed success to identify automation potentials. 
• Lack of acceptance: Train employees to reduce fear of contact.
• Technical integration: Lunatec helps you with smooth implementation and customization.

5. Frequently asked questions (FAQ)

1. What is the difference between RPA and AI?

RPA (Robotic Process Automation) automates rule-based, repetitive tasks, while AI (Artificial Intelligence) enables systems to make decisions and perform complex data analysis. RPA follows clearly defined workflows, while AI learns and acts dynamically based on data. Both technologies complement each other perfectly to automate manual tasks and support complex decisions at the same time.

2. How can RPA and AI be combined

The combination of RPA and AI enables so-called intelligent automation. AI can analyze data and make decisions, while RPA puts these decisions into action. For example, an AI can interpret data from unstructured documents and RPA bots then transfer this data to an ERP system. Lunatec supports you in integrating RPA and AI to fully exploit your automation potential.

3. Does Lunatec offer advice/consulting for UiPath?

Yes, Lunatec is a USN-certified Platinum Partner of UiPath and has a team of more than 40 highly qualified experts. We offer comprehensive consulting, implementation support and training to ensure you get the most out of your UiPath investment. Contact us to find out more about our services.

4. Can SAP and other ERPs be automated?

Yes, SAP and other ERP systems can be efficiently automated using RPA. RPA bots can connect to user interfaces and execute complex processes such as invoice processing, master data maintenance or report generation. Lunatec has implemented over 120 different use cases on SAP, including automated order processing, financial reports and logistics processes. We have the necessary expertise to transform your ERP processes

5. What RPA software vendors are leading the market?

There are several leading RPA solutions on the market, including:

• UiPath: Particularly user-friendly and flexible; ideal for beginners and companies with complex requirements.
• Microsoft Power Automate: Perfect for integration into the Microsoft environment.
• Automation Anywhere: Powerful and specially developed for large companies.

Lunatec supports you in selecting and implementing the right software for your company.

Conclusion

With these frequently asked questions, you now have a better insight into the possibilities of RPA. Whether you use RPA alone or in combination with AI, automate SAP or need advice on UiPath - Lunatec is your partner for intelligent process automation.