--- title: "Agentic Automation: The next evolutionary step in process automation" description: Discover how Agentic Automation can revolutionize your processes with Lunatec and UiPath. image: https://crm.lunatec.de/hubfs/dabf6431-4d85-49dd-a626-886e38015450-1.webp --- [Skip to content](https://crm.lunatec.de/en/news/agentic-automation-the-next-evolutionary-step-in-process-automation#main-content) - [English](https://crm.lunatec.de/en/news/agentic-automation-the-next-evolutionary-step-in-process-automation) - [Deutsch](https://crm.lunatec.de/news/agentic-automation-die-nächste-evolutionsstufe-der-prozessautomatisierung) English Show submenu for translations [![Lunatec_Logo_Claim_black-1](https://crm.lunatec.de/hs-fs/hubfs/Lunatec_Logo_Claim_black-1.png?width=300&height=122&name=Lunatec_Logo_Claim_black-1.png)](https://www.lunatec.de/de/) Open main navigation Close main navigation - - [English](https://crm.lunatec.de/en/news/agentic-automation-the-next-evolutionary-step-in-process-automation) - [Deutsch](https://crm.lunatec.de/news/agentic-automation-die-nächste-evolutionsstufe-der-prozessautomatisierung) English Show submenu for translations - [Kostenloses Erstgespräch vereinbaren](https://lunatec.de/de/kontakt/) [Kostenloses Erstgespräch vereinbaren](https://lunatec.de/de/kontakt/) Nov 20, 2024 11:47:51 PM # Agentic Automation: The next evolutionary step in process automation [Lunatec Blog](https://crm.lunatec.de/en/news/author/lunatecblog) Share: [facebook-f icon](http://www.facebook.com/share.php?u=https://crm.lunatec.de/en/news/agentic-automation-the-next-evolutionary-step-in-process-automation) [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://crm.lunatec.de/en/news/agentic-automation-the-next-evolutionary-step-in-process-automation) [Twitter icon](https://twitter.com/intent/tweet?url=https://crm.lunatec.de/en/news/agentic-automation-the-next-evolutionary-step-in-process-automation) [pinterest-p icon](http://pinterest.com/pin/create/link/?url=https://crm.lunatec.de/en/news/agentic-automation-the-next-evolutionary-step-in-process-automation) [envelope icon](mailto:?body=https://crm.lunatec.de/en/news/agentic-automation-the-next-evolutionary-step-in-process-automation) Agentic Automation is part of [Hyperautomation](https://crm.lunatec.de/en/news/was-ist-hyperautomation-eine-umfassende-einf%C3%BChrung) and takes automation to a whole new level. It goes beyond traditional workflows by using autonomous software agents that can make decisions on their own and dynamically adapt tasks. This technology combines AI, generative AI (GenAI), large language models (LLMs) and advanced automation solutions such as **UiPath** to maximize the efficiency and flexibility of business processes. --- ## **What is Agentic Automation** Agentic automation enables software agents not only to perform tasks, but also to proactively recognize patterns, make independent decisions and dynamically adapt to new challenges. In contrast to rule-based automation, these agents are context-sensitive and adaptive. **Features of agentic automation:** 1. **Autonomy:** Software agents work without constant human intervention. 2. **Flexibility:** They can adapt to new business requirements and unforeseen scenarios. 3. **Intelligence:** AI models such as LLMs enable agents to analyze data and make decisions based on context and predictions. 4. **Integration:** Agentic Automation can be seamlessly integrated into existing systems with leading platforms such as **UiPath**. --- ## **How does Agentic Automation work** Agentic Automation combines several technologies to create intelligent, autonomous processes: ### **Example:** A customer service agent can interpret requests in natural language, analyze data in systems such as CRM or ERP and take direct action, such as processing a refund or sending information. --- ## **Advantages of Agentic Automation** --- ## **Application cases in various industries** Agentic Automation unfolds its full potential in numerous industries by addressing industry-specific challenges and optimizing processes. Here are some detailed examples: ### **1. Financial services** **Example:** A credit institution uses Agentic Automation to process loan applications. Software agents check creditworthiness, process the application data and make decisions based on defined criteria. **Advantage:** --- ### **2. Healthcare** **Example:** In a hospital, agents analyse patient data, prioritize treatments and automate the allocation of resources such as beds or medical staff. **Advantage:** --- ### **3. Retail and e-commerce** **Example:** A large online store uses agents to optimize the supply chain. They monitor stock levels, automatically order replenishments and notify customers of delivery times. **Advantage:** --- ### **4. Manufacturing industry** **Example:** In a production plant, agents monitor machines in real time, analyze sensor data and trigger maintenance tasks before major problems arise. **Advantage:** --- ### **5. Public sector** **Example:** A city administration uses Agentic Automation to process applications for permits or social assistance. Agents check the documents submitted, validate the data and send feedback to the applicants. **Advantage:** --- ## **Challenges and solutions** ### **Challenges:** ### **Solutions:** --- ## **Why UiPath and Lunatec for Agentic Automation** **UiPath** is a leading platform that integrates automation solutions with AI and was developed specifically for the requirements of agentic automation. With features such as the **UiPath Orchestrator** and advanced AI tools, UiPath enables seamless implementation of complex automation projects. **Lunatec** is your competent partner for the introduction of agentic automation. With our expertise in AI and RPA, we offer customized solutions that transform your business processes. Together with **UiPath**, we ensure that your company realizes the full potential of this technology. **Conclusion:** Agentic automation is changing the way companies work. By using intelligent software agents, processes can be made more efficient, more flexible and more customer-oriented. Contact **Lunatec** to start your automation journey and take advantage of the possibilities of **UiPath** and Agentic Automation in your company! ## Related posts [![](https://crm.lunatec.de/hs-fs/hubfs/9445ec4e-365c-4eb2-9f25-573af7b109e0-1.webp?height=200&name=9445ec4e-365c-4eb2-9f25-573af7b109e0-1.webp)](https://crm.lunatec.de/en/news/agentic-ai-the-future-of-autonomous-process-automation?hsLang=en) ## [Agentic AI: The future of autonomous process automation](https://crm.lunatec.de/en/news/agentic-ai-the-future-of-autonomous-process-automation?hsLang=en) [Lunatec Blog](https://crm.lunatec.de/en/news/author/lunatecblog) Nov 21, 2024 9:41:34 AM Agentic AI represents a significant advance in artificial intelligence by empowering autonomous... 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[Read more](https://crm.lunatec.de/en/news/sap-automation-with-rpa-from-uipath-increased-efficiency-and-advantages-over-sap-build?hsLang=en) [![](https://crm.lunatec.de/hs-fs/hubfs/9e251987-533f-47f1-bc94-68aa56b82659-1.webp?height=200&name=9e251987-533f-47f1-bc94-68aa56b82659-1.webp)](https://crm.lunatec.de/en/news/rpa-the-key-to-increasing-efficiency-in-your-company?hsLang=en) ## [RPA - The key to increasing efficiency in your company](https://crm.lunatec.de/en/news/rpa-the-key-to-increasing-efficiency-in-your-company?hsLang=en) [Lunatec Blog](https://crm.lunatec.de/en/news/author/lunatecblog) Nov 19, 2024 6:49:33 PM Robotic Process Automation (RPA) is one of the core technologies in the field of hyperautomation... 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